Welcome to JLG Septic Services (“we,” “our,” or “us”). Protecting your privacy is important to us, and this Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://jlgsepticllc.com, contact us by phone, or use any of our septic tank services. By using our website or services, you agree to the terms described below.

1. Information We Collect

We collect information that helps us provide reliable, safe, and professional septic services to our customers. The types of information we may collect include:

• Personal Information: When you contact us or request a service, we may collect your name, phone number, email address, home or business address, and any other details you provide related to your service request.
• Automatically Collected Information: Our website may use cookies, analytics tools, and log files that collect information such as your IP address, browser type, device information, pages visited, and time spent on our site. This helps us improve website performance and understand user behavior.
• Service Data: When you schedule or receive a septic service (such as pumping, inspection, or maintenance), we may record information about your property, service history, and appointment details to maintain accurate records.

2. How We Use Your Information

We use the information we collect for several business purposes, including:

• Scheduling and managing septic services and appointments.
• Responding to inquiries, service requests, and customer support needs.
• Sending service confirmations, reminders, and updates.
• Improving our website, marketing efforts, and customer experience.
• Complying with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing of Information

We may share limited information with trusted third parties who help us operate our business. These may include:

• Service providers such as website hosting companies, analytics tools (e.g., Google Analytics), or payment processors.
• Legal authorities, when required to comply with the law, respond to legal requests or protect our rights, property, and customers.
• Business transfers in the event of a sale, merger, or acquisition of our company.

All third parties we work with are expected to maintain confidentiality and use your data only to perform the services they have contracted for.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies allow us to remember your preferences, track usage patterns, and improve the functionality of our site. You can control or delete cookies through your browser settings, though disabling them may limit some site features.

5. Data Security

We take appropriate steps to safeguard your personal information. This includes using secure servers, encryption, and limiting data access to authorized personnel only. While we strive to protect your information, please remember that no online transmission or storage method is 100% secure.

6. Your Privacy Rights

You have the right to request access, correction, or deletion of the personal information we hold about you. If you wish to make such a request, please contact us directly using the details below. We will respond promptly in accordance with applicable laws.

7. Third-Party Links

Our website may include links to external websites or social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies when visiting them.

8. Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from minors. If we learn that a child has provided us with personal information, we will delete it immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the effective date clearly indicated.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

JLG Septic Services
Septic Tank Pumping Service
9872 S Trace Rd, Milton, FL 32583
📞 (448) 407-0770
🌐 https://jlgsepticllc.com